Upcoming Scheduled Maintenance

ELIS:

As part of the transition from PHMCA to HCSA, eLis will be on read-only access from 5 Dec 2023, 6.00pm, to facilitate the transition of all affected PHMCA Nursing Home licensees to the Healthcare Applications and Licensing Portal (HALP). Licensees will not be able to submit any applications in eLis from 5 Dec 2023, 6.00pm.

Regular downtime: Every Tuesday from 7.00pm to 10.00pm due to maintenance

 

HALP:

HALP will be undergoing a system maintenance from 02 Dec 2023 (Sat), 10.00pm to 03 Dec 2023 (Sun), 7.00am. The system will be unavailable during this period. You are advised to save the application as draft 10 minutes before the system downtime.

Transition downtime: 12 Dec 2023 (Tue), 6.00pm to 18 Dec 2023 (Mon), 8.00am

HALP will not be available to all users from 12 Dec 2023 (Tue), 6.00pm to 18 Dec 2023 (Mon), 8.00am. You are advised to save your applications as draft 10 minutes before the system becomes unavailable. For any enquiries or assistance, please email us at halp_helpdesk@moh.gov.sg or give us a call at 67689796 (Monday – Friday, 8.00am – 8.00pm, excluding Saturday, Sunday and Public Holidays).

Regular downtime: Daily from 3.00am to 5.00am due to maintenance.

Announcement

With the transition from PHMCA to HCSA, there may be increased user traffic in HALP. As such, you may encounter difficulties logging in during this period. Please try again at a later time. Thank you for your patience. 

Healthcare Application and Licensing Portal (HALP)

Manage all licence-related matters associated with your healthcare services.